GENERAL

Is it better to slackline with shoes or with bear feet?

It depends on the personal preference of the user. Generally both.

Can I wash my slackline?

You can wash your GIBBON slackline. It should be washed using cold water and very litle detergent, netutral soap is recommended. Any metal parts including the ratchet should never be washed or put in contact with water.

Can I book GIBBON slackliners for event performances?

Yes, it is generally possible to book slackliners for events. Please send all requests to events@gibbon-slacklines.com

Can I also do tricks on a CLASSICLINE?

Yes, you can trickline on any GIBBON slackline. If you are looking to get more performance out of your slackline, we recommend getting a GIBBON slackline with more dynamic features (e.g. the GIBBON Jibline).

How do I become a GIBBON sponsored athlete?

We have very limited open spaces for our sponsored pro team each year – please send all enquiries to info@gibbon-slacklines.com

Is GIBBON an American company?

No, GIBBON Slacklines is originally from Stuttgart, Germany. We have a US based subsidiary and work with over 30 distributors worldwide. Any HQ related enquiries are best sent to info@gibbon-slacklines.com

GIBBON PRODUCTS

Can my GIBBON slackline be left set up all year round?

We do not recommend leaving your GIBBON slackline set up when not in use, as it will reduce the perfomance of the webbing over time, and can have adverse effects on any fixpoints (e.g. trees).

Where can I buy spare parts / webbings only / extra ratchets?

For spare parts please check our Accessories, we offer extra ratchets, band slings, etc. For webbings only and advanced accessories, check out our new modular series!

Where can I find the product batch code on my GIBBON slackline?

The batch code can be found on the label attached to either the slackline, or the ratchet band. It will start with “PO” followed by a number.

What is a "girth hitch" and how can I lear how to apply it when setting up my GIBBON slackline?

A “girth hitch” is the name for the preferred set up we recommend for setting up your GIBBON slackline. Information on how to use it can be found either on our website, or on our new GIBBON Slackapp.

I can’t open my ratchet, what should I do?

Please check if the ratchet was set up correctly and if the webbing is blocking the natural movement of the ratchet lever. Please always keep hands and fingers out of any areas of the ratchet that have moving parts, as this may result in injury. Try using a screw driver to lever open any blocked part until normal detensioning can be applied.

Can I tension my GIBBON Classic Line with two ratchets?

As all GIBBON Classic sets have a loop for using with a girth hitch around trees, you will not be bale to use a second ratchet with this set. You can howerer, exchange the existing ratchet with band for a GIBBON Powerratchet and band sling.

Which GIBBON slacklines can I tension with the XXL ratchet?

The XXl ratchet is only recommended with the GIBBON Modular Webbing Series. Please refer to our website of Slackapp for product details and for your nearest dealer.

How much tension can I put on my GIBBON slackline while tensioning it?

We recommend not putting more that 100lbs of tension on sets for beginners. Generally it is sufficient to set the line at a tension that causes it to vibrate when flicked.

How much weight can my GIBBON Slackline take? How heavy can the user be?

Our slacklines are rated from 3000-6000lbs depending on the type. We do not reccommend however to us the line with more than one person at a time, and not to exceed 250lbs. Our Independence Kits are rated at 240lbs for a maximum user weight.

What is the difference between the GIBBON TUBE Line and the GIBBON FLOW Line?

The GIBBON TUBE Line is our 1inch webbing that is woven as a tube, the GIBBON FLOW Line

Where can I find the user manual?

The user manual can be found in all product packaging, on our website, or alternatively on the GIBBON Slackapp.

What is the minimum age for using a GIBBON slackline?

Slacklining is for all ages, but we do recommend kids below the age of 12 to not use any GIBBON slackline without support and supervision.

My GIBBON slackline is damaged after excessive / wrong use, can I still continue using it?

We do not recommend using your GIBBON slackline if there is any noticable damage to the webbing, the ratchet, or any other part of the system.

My ratchet started developing rust, why?

All metal parts are prone to developing rust if not kept dry and out of any weather conditions. In order to avoid this please keep your ratchet dry and clean, and idally treat it with synthetic lubricant.

The drum on my GIBBON slackline ratchet is full and I can’t move the ratchet lever any further - what am I doing wrong?

The drum on the ratchet is only designed to take about 2-3 rotations. Generally misuse is due to the slackline not being pre-tensioned by hand before applying the ratchet. Please see user manual for details.

WARRANTY CASES

Where should I go if I have a warranty claim with my GIBBON product?

For all waranty claims please refer back to the point of purchase first, all retailers are responsible for processing warranty claims. They will evaluate the warranty claim and communicate with us about any disputes.

BUYING THE RIGHT LINE FOR ME

Which GIBBON slackline is suitable for doing tricks?

For starting doing tricks on our slacklines we recommend the GIBBON Jibline or alteratively longer GIBBON Surferline. For advanced level tricklining we recommend our new GIBBON Modular Trickline Series.

When to use a GIBBON slow release system?

The GIBBON Slow Release enables a slow releasing of the tension of set up slacklines. The opening of the ratchet lever is no longer needed, which results in no abrasion of the slackline, and no damage to the ratchet. If you would like to know more about our new Slow Release please check out this video

Which GIBBON slackline is best suited for beginners?

For beginners we highly recommend getting either a GIBBON Classic or GIBBON Funline. They can be set up at a low hight, and have a very high durability.

Is there a difference between the available GIBBON slacklines?

Yes, the different sets generally vary by design and by performance. There are different webbings, different widths, and lengths.

Where can I buy GIBBON slacklines & GIBBON accessories?

You can find our products in all renowned sporting goods retailers. In order to find the closest store near you, please refer to our storelocator on the GIBBON Slacklines website, or the GIBBON Slacklines APP.

SET-UP

What distances can I set up my slackline at?

The slackline can be rigged to a maximum length of the set, considering the circumference of both anchor points (usually trees) deducted.

How high can I set up my slackline at?

The ideal height for any slackline is always below hip height of the user, but high enough to avoid touching the ground with the slackline when in use.

Can the Slackrack be used indoors and outdoors?

Yes, the GIBBON Slackrack can be used both indorrs and outdoors. Please be aware that natural weathering may cause the metal parts to deteriorate.

Is there a minimum distance the GIBBON Independence Kit 70 can be set up at? How much weight can the system take?

For entry level slackliners we recommend setting the ground screws at a distance of 25ft-30ft. The length can be altered using the A-frames with the slackline not under full tension. The A-frames can also be used toset up the slackline at three different heights. When installed properly the ground screws are rated at a strength of 4000lbs. The maximum weight of any user is 240lbs.

What should I do if I only have one tree or no fixpoint(s) to set up my GIBBON slackline?

In this case we recommend getting the GIBBON Independence Kit, or alternatively parts of it (e.g. only one tree). Once installed, it can be set up at no time and offers several set-up possibilities with only one anchor setting.

Which heights can the GIBBON Independence Kit 70 be set up at?

The GIBBON Independence Kit can be set up at 30cm, 50cm, and 70cm height.

Do I have to use a GIBBON Treewear (treeprotection) and why is tree protection used?

Tree Protection is always useful and recommended. When using any trees or fixpoints, the GIBBON Treewear helps to avoid abrasion and unnecessary damage.

GIBBON SLACKAPP

Where can I get the GIBBON Slackapp from?

You can download the FREE GIBBON Slackapp from the Apple Appstore and from the Google Play Store by searching for “Gibbon Slacklines”. You can also go to our App Website and download it from there: www.gibbonapp.com

Why didn’t I receive a confirmation Email for my account?

Please check your SPAM folder. If you still haven’t received a confirmation Email, please contact our support staff at support@gibbonapp.com and we will be glad to help!

Why can I not play the videos on the GIBBON Slackapp?

Please check the settings on your smartphone and enable video streaming.

I forgot/lost my password for the GIBBON Slackline App - how do I get it back?

Please use the button “forgot password” to request another password. Please make sure you use the Email address you entered when registering for your account.

How do I set up my slackline?

Please download the GIBBON Slackapp from any app store, it is free and has set up video tutorials for each product under the “Products” section!

How do I learn slacklining?

Please download the GIBBON Slackapp from any app store, it is free and has lots of beginner tutorials for any entry level!