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All GIBBON products are covered by the statutory 2-year warranty under EU law, starting from the date of purchase. This covers manufacturing defects and material faults under normal use conditions.

GIBBON dispatches orders Monday to Friday, excluding public holidays in the German states of North Rhine-Westphalia (NRW) and Baden-Württemberg (BaWü). Most orders are shipped within 1 business day of placement. Orders received over the weekend are dispatched the following Monday.

Yes – once your order has been dispatched, you will receive a tracking link by email from UPS or DHL. Use this link to follow your delivery in real time.

Free shipping is available for orders of €100 or more to:

Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Romania, Slovakia, Slovenia, and Sweden.

For Greece and Norway, shipping is free for orders of €250 or more.

The following standard rates apply to shipments weighing up to 30 kg:

• Albania: €220.95
• Andorra: €142.50
• Malta: €183.95

For other available destinations, the applicable shipping cost is displayed during checkout.

Customs duties, import taxes, and other local charges are not included in the shipping price and must be paid by the customer.

The SLACKBOARD DUO has two parallel lines. Double lines are recommended for children up to 5 years, standing workstations, and therapeutic use. For most users, the single-line SLACKBOARD maximises balance training benefits.

The SlackYard is designed for grass and compact soil. It is not suitable for sand or extremely soft ground. For softer ground, extend your ground anchors and add more screws per side. For hard or dry soil, try wetting the grass first so the screws drive in more easily.