Terms and Conditions

This website is operated by ID Sports GmbH. Throughout the website, the terms “we”, “us” and “our” refer to GIBBON Slacklines.

ID Sports GmbH provides this website, including all information, tools and services available through it, to you as the user, subject to your acceptance of the terms, conditions, policies and notices stated on this page.

Our online store is intended exclusively for private customers and consumer transactions. Business-to-business purchases must be processed through a separate sales channel. Company billing details and EU VAT identification numbers cannot be used during the standard online checkout process. Minimum order quantities may apply to business customers and must be arranged outside the online store.

By visiting our website or purchasing a product from us, you use our services and agree to be bound by these Terms and Conditions, including any additional terms, policies or notices referenced on this page or made available through links.

These Terms and Conditions apply to all users of the website, including visitors, customers, merchants, suppliers and contributors of content.

Please read these Terms and Conditions carefully before accessing or using the website. By accessing any part of the website or using our services, you agree to be bound by them. If you do not agree to these Terms and Conditions, you may not access the website or use our services.

Any new features, services or tools added to the online store will also be subject to these Terms and Conditions. We reserve the right to update, change or replace any part of these Terms and Conditions by publishing updates on the website. Continued use of the website after changes have been published constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products and services.

Section 1 – Online Store Terms

By agreeing to these Terms and Conditions, you confirm that you have reached the legal age of majority in your country or place of residence. Alternatively, you confirm that you have reached the legal age of majority and have given permission for any minor dependants under your responsibility to use this website.

You may not use our products or services for any illegal or unauthorised purpose. When using the website or our services, you must not violate any applicable laws or regulations, including copyright laws.

You must not transmit viruses, worms, malware or any other destructive or harmful code.

Any breach of these Terms and Conditions may result in the immediate suspension or termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service to any person for any lawful reason and at any time.

You understand that content submitted by you, excluding payment and credit card information, may be transmitted without encryption and may involve transfers across different networks or technical changes required for compatibility with networks, systems or devices.

Credit card information is encrypted during transmission over networks.

You may not reproduce, duplicate, copy, sell, resell or otherwise exploit any part of the website, our services, access to the services or any contact through which the services are provided without our prior written permission.

The headings in these Terms and Conditions are included for convenience only and do not limit or otherwise affect the interpretation of the provisions.

Section 3 – Accuracy, Completeness and Timeliness of Information

We do not guarantee that all information made available on this website is accurate, complete or current.

The content on this website is provided for general information purposes only and should not be used as the sole basis for making decisions without consulting more accurate, complete, current or primary sources.

Any reliance on information provided through this website is at your own risk.

The website may contain historical information. Such information is not current and is provided for reference purposes only.

We reserve the right to modify the content of the website at any time. Unless required by law, we are not obligated to update any information. It is your responsibility to review the website for changes.

Section 4 – Changes to Services and Prices

Product prices may change without prior notice.

We reserve the right to modify, suspend or discontinue the website, our services or any part of them at any time without prior notice.

We are not liable to you or any third party for changes to prices, services, content, availability, suspension or discontinuation.

All prices displayed in our online store include applicable value-added tax. We do not sell products or services through the standard online store without VAT.

Section 5 – Products and Services

Certain products or services may be available exclusively through the website. These products or services may be available in limited quantities and may only be returned or exchanged in accordance with our Return Policy.

We make reasonable efforts to display product colours, images and details as accurately as possible. However, we cannot guarantee that colours displayed on your screen or device will be completely accurate.

We reserve the right, but are not obligated, to limit the sale of our products or services to specific persons, regions or jurisdictions. We may exercise this right on a case-by-case basis.

We also reserve the right to limit product quantities, change product descriptions and prices, or discontinue products at any time without notice.

Any offer made through this website is void where prohibited by law.

Except where required by law or expressly stated by us, we do not guarantee that products, services, information or other materials purchased or obtained through the website will meet every individual expectation.

Section 6 – Billing and Account Information

We reserve the right to refuse any order placed through our website.

At our discretion, we may limit or cancel quantities purchased by one person, household, customer account, payment method, billing address or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, billing address or telephone number provided during the ordering process.

We reserve the right to restrict or prohibit orders that appear, in our reasonable judgement, to have been placed by dealers, resellers, distributors or business customers through the consumer checkout.

You agree to provide current, complete and accurate account, billing and purchase information for all orders.

You must promptly update your account and payment information, including your email address, card number and card expiry date, so that we can process transactions and contact you when necessary.

Further information can be found in our Return Policy.

Section 7 – Optional Third-Party Tools

We may provide access to third-party tools that we do not monitor, control or manage.

You acknowledge that such tools are provided on an “as is” and “as available” basis without warranties, representations, conditions or endorsements of any kind.

To the fullest extent permitted by law, we accept no liability arising from your use of optional third-party tools.

Your use of such tools is at your own risk and discretion. You should review and accept the terms of the relevant third-party provider before using them.

Any new services, features, tools or resources introduced through the website will also be subject to these Terms and Conditions.

Section 8 – Third-Party Links

Some content, products or services available through our website may include materials or links provided by third parties.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content, accuracy, security or practices of third-party websites.

We do not accept liability for third-party websites, materials, products, services or transactions.

You should carefully review the policies and practices of third parties before entering into a transaction with them.

Questions, complaints or claims concerning third-party products or services must be directed to the relevant third party.

Section 9 – User Comments, Feedback and Other Submissions

If you submit contest entries, creative ideas, suggestions, proposals, plans, feedback or other materials to us, whether requested or unsolicited and whether submitted online, by email, by post or through another channel, you agree that we may use, edit, copy, publish, distribute, translate and reproduce those materials in any medium, subject to applicable law.

Unless otherwise required by law, we are not obligated to keep submitted materials confidential, pay compensation for them or respond to them.

We may monitor, edit or remove content that we reasonably consider unlawful, offensive, threatening, defamatory, obscene, discriminatory, infringing or otherwise objectionable.

You agree that your submissions will not infringe the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights.

Your submissions must not contain unlawful, abusive, misleading, defamatory or obscene material, viruses, malware or other harmful code.

You must not use a false email address, impersonate another person or misrepresent the origin of any submission.

You are responsible for the content and accuracy of your submissions. Subject to applicable law, we accept no responsibility for content submitted by users or third parties.

Section 10 – Personal Information

The collection, processing and use of personal information submitted through the website are governed by our Privacy Policy.

Please review our Privacy Policy for further information.

Section 11 – Errors, Inaccuracies and Omissions

Information on the website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping charges, delivery times or product availability.

We reserve the right to correct errors, inaccuracies or omissions and to change or update information where necessary.

Where legally permitted, we may also cancel an order if information relating to that order was inaccurate, including after the order was submitted.

Unless required by law, we are not obligated to update, amend or clarify information on the website.

A date indicating that information has been updated does not necessarily mean that all content on the website has been reviewed or revised.

Section 12 – Prohibited Uses

You may not use the website or its content:

a) for any unlawful purpose;

b) to encourage or participate in unlawful activity;

c) to violate international, national, regional or local laws or regulations;

d) to infringe our intellectual property rights or the rights of others;

e) to harass, abuse, threaten, insult, defame, intimidate or unlawfully discriminate against others;

f) to submit false, deceptive or misleading information;

g) to upload or transmit viruses, malware or harmful code;

h) to collect or track the personal information of others without a lawful basis;

i) to spam, phish, scrape, crawl or otherwise misuse the website;

j) for any obscene, fraudulent or immoral purpose; or

k) to interfere with or bypass the security features of the website, our services, other websites or the internet.

We reserve the right to suspend or terminate your access to the website or our services if you violate these restrictions.

Section 13 – Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of the website or our services will always be uninterrupted, timely, secure or error-free.

We do not guarantee that results obtained through the use of the services will always be accurate or reliable.

The website or services may occasionally be suspended, interrupted or withdrawn for an indefinite period.

To the fullest extent permitted by applicable law, your use of the website and services is at your own risk.

Except where expressly stated or required by law, the website, services and products are provided on an “as is” and “as available” basis without express or implied warranties, representations or conditions.

Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited, including mandatory consumer rights.

To the fullest extent permitted by law, GIBBON Slacklines, ID Sports GmbH and their directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors will not be liable for indirect, incidental, punitive, special or consequential losses.

This includes, where legally permitted, loss of profits, revenue, savings, data, business opportunities or replacement costs arising from the use of the website, services or products.

Where a jurisdiction does not permit certain exclusions or limitations of liability, our liability will be limited only to the maximum extent permitted by law.

Section 14 – Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless GIBBON Slacklines, ID Sports GmbH and their affiliated companies, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from claims, losses, liabilities and reasonable legal costs arising from your breach of these Terms and Conditions, violation of applicable law or infringement of third-party rights.

Section 15 – Severability

If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision will remain enforceable to the fullest extent permitted by law.

Any unenforceable part will be treated as severed from these Terms and Conditions without affecting the validity or enforceability of the remaining provisions.

Section 16 – Termination

Rights, obligations and liabilities arising before termination will continue to apply after termination where appropriate.

These Terms and Conditions remain effective until terminated by you or by us.

You may stop using our services at any time.

If we reasonably believe that you have breached these Terms and Conditions, we may suspend or terminate your access to the website or services.

You will remain responsible for any outstanding amounts due up to the date of termination.

Section 17 – Entire Agreement

Our failure to exercise or enforce any right or provision under these Terms and Conditions does not constitute a waiver of that right or provision.

These Terms and Conditions, together with any policies or operating rules published on the website, constitute the entire agreement between you and us regarding use of the website and services.

They replace any previous or contemporaneous agreements, communications or proposals relating to the same subject matter.

Any ambiguity in the interpretation of these Terms and Conditions will not automatically be interpreted against the party that drafted them.

Section 18 – Governing Law

These Terms and Conditions and any separate agreements through which we provide services are governed by and interpreted in accordance with the laws of Germany.

Mandatory consumer protection rights and statutory jurisdiction rules remain unaffected.

Section 19 – Changes to the Terms and Conditions

You may review the current version of these Terms and Conditions on this page at any time.

We reserve the right to update, amend or replace any part of these Terms and Conditions by publishing changes on the website.

It is your responsibility to review this page periodically.

Your continued use of the website or services after changes have been published constitutes acceptance of those changes, to the extent permitted by law.